Ryanair flight cancellations: What to do if you are affected

Unless you live on the moon, you’ll be familiar with the furore over Ryanair’s recent flight cancellations. You may even be affected by them yourself.

The Dublin-based budget airline has said that 315,000 customers have been affected so far, reportedly due to issues over pilots’ leave. Ryanair’s website states that: “Up to 50 flights per day (less than 2% of flights) have been cancelled for the next six weeks. Your flight is operating as usual unless you receive an email.”

The full list of cancelled flights up until the start of October can be found on their website and include departures from Barcelona, Lisbon, Brussels and Dublin. London Stansted, the third busiest airport in London, is one of the worst hit airports as it is a major hub for Ryanair, with more than 255 flights cancelled so far.

What to do if you are affected
The airline says emails or texts are being sent to affected passengers. They are given the choice of a refund or an alternative flight if the original booking is cancelled. You will be given the option of applying for a full refund, or of being booked onto a replacement flight as early as possible, without charge.

If you are given 14 days’ notice of cancellation (or less) you may also be entitled to compensation – €250 for flights up to 1,500km, €400 for longer EU flights. For a fuller explanation of the facts and advice see what the news team at ABTA (Association of British Travel Agents) say with a link for further details on EU regulation on cancelled flights. Do keep checking Ryanair’s website.

If you’ve been affected by the above ease the stress with one of our relaxing breaks in the UK.

Good luck and we wish everyone involved a swift resolution.

N.B. Since writing this blog there have been further flight cancellations by Ryanair, and further news that Ryanair is in breach of the law, see BBC news. Do check if you have been mislead by Ryanair about compensation owed to you, read this BBC news.

Joanna Fernandez travel expert, portrait photoJo Fernandez is a leading UK travel journalist, with much of her career spent working for the London Evening Standard where she was Travel Editor until 2015.
Now a freelance travel journalist and copywriter, she lives in Essex and has one daughter. As a travel expert, she still enjoys jetting off to write travel pieces, with favourite destinations including Mexico, Croatia and, of course, Essex.

By Jo Fernandez

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